Cerakote Warranty: Due to the amount of different holster companies in the market today, we only offer a 10 day inspection period on Cerakote Coloring from the day you(the customer) receives the items back. Once the 10 day inspection period has past the Cerakote Coloring will no longer be warrantied. If it appears to be an application issue, we will do our best to replace the coating. The determination will be to our discretion as to what caused the wear.
Barrel Cerakote has NO WARRANTY
Cancellation Policy: Please note any order cancellation/refund request made after 24 hours of payment will result in a 20% fee plus return shipping if we are shipping your items back to you. Due to time quoting and working up orders and/or items ordered to complete your work.
Turn around time is depending on your project and is business days only!
Shipping Address: Once you have placed your order you will receive a shipping address to your provided email address, this is also located on our “Contact” tab.
Return Shipping: *Please note if you provide your own shipping label we are not responsible for package once it has been scanned in by your selected shipping provider* All return shipping labels MUST include a tracking number
NCEngravers requires signature confirmation on packages that we ship out with shipping purchased from us, we are NOT responsible for any issues if someone signs for the package at your provided shipping address.
Thread Protectors, Compensators and Other Threaded Devices: NCEngravers will not replace or compensate for the damage of threaded devices when being removed. Often red thread locker is used during the install process and frequently the part is scratched or cracked during the removal process. For that reason we would recommend that you remove this piece of hardware prior to shipping in your project.
Limited Services Warranty: Due to the amount of wear and tear that can occur over time once 30 days has passed (since the return of you project) NCEngravers will no longer support any issues. Weapons maybe modified with aftermarket parts, and serviced by many hands. Issues can occurs such as stripped/broken optic screws, optic alignment issues, cycling issues that may include chambering and ejecting. Weapons have many moving parts and we believe that 30 days is an ample about of time to identify any issues the may have been caused by NCEngravers. We are willing to repair/replace any problematic parts that can’t be solved within the 30 days. However once the 30 days has passed we would recommend seeking a local gunsmith for additional support on any issue you may have.